Article Title: eBay Customer Service Reps Fault Sellers for Using USPS

Snippet of Article: "...With eBay's new defect rate breathing down their necks, sellers are calling eBay to ask why it will penalize them for late deliveries or missing packages, which are outside their control - and eBay is placing the blame directly on sellers for using the USPS...."

Source: www.ecommercebytes.com